Thursday May 26, 2022

Zara starts charging shoppers for online returns

Where a return in a shop can be processed quickly, and physically put back on a rail ready for re-sale, it’s a very different picture online. Items need to be returned via a courier, sent to a warehouse, unpacked, cleaned, and then put out for re-sale, and that process is not just more expensive, but means clothes in particular may have missed their season.

Leave a Reply

Your email address will not be published.

Back to Top
%d bloggers like this: